Event insurance FAQs

Not usually. The venue’s insurance normally covers the venue owner, not you as the event organiser. Your own event insurance can cover your legal liability if someone is injured or their property is damaged in connection with your event. Many venues also require event organisers and other third parties using the venue to have their own public liability insurance. This may be a condition of the venue’s own insurance policy.

Not normally. Your event insurance generally covers your liability as the organiser, rather than the separate liabilities of stallholders and exhibitors. They will normally need their own public liability insurance unless your policy specifically includes them. Check your policy to confirm whether stallholders and exhibitors are included.

Yes, event insurance can often be arranged on the same day or shortly before your event starts. However, event cancellation insurance usually needs to be arranged earlier, often at least seven days before the event.

Once your insurance is arranged, you will normally receive your insurance certificate, policy schedule and policy wording by email the same day, although some policies may take longer to process.

Yes, you can usually request changes to your policy before your event, such as updating the date, venue, number of attendees or planned activities. Changes may affect your premium or cover and may require approval from your insurer before taking effect.

Yes, we can arrange insurance for events held outside the UK, depending on the location and type of event. Let us know where your event is taking place and what you have planned so we can discuss the cover available.

No. To arrange event insurance through us, you must be domiciled in the UK. We cannot provide cover for individuals or businesses based outside the UK.

Yes, having a County Court Judgment (CCJ) or Individual Voluntary Arrangement (IVA) does not automatically prevent you from getting event insurance. You will need to tell us about it when requesting a quote so we can check whether your circumstances meet the insurers’ acceptance criteria.

Contact us as soon as possible if you need to make a claim or report an incident that could lead to one. We can guide you through the process, help you notify your insurer and explain what happens next. For further information, see our event insurance claims guide.